Booking, Payment & Cancellation Terms
Rules for booking, paying, and cancelling G-SKY reservations.
1. Making a booking
Bookings are made through the Website. Before submitting, you see the price, stay dates, number of guests, and property rules. After submission, a confirmation link is sent to your email.
2. Confirmation
A booking is accepted for review after you confirm via the email link. Final confirmation is sent by the Provider after availability is verified.
3. Payment
Payment methods and deadlines are communicated upon confirmation. The price is fixed in the confirmation unless otherwise agreed.
4. Cancellation and changes
To cancel or change a booking, contact us as early as possible using the contacts on the Website. Refund terms depend on how close to check-in you cancel and may be stated in your confirmation.
5. Non-refundable cases
If house rules or the law are violated, or false information is provided, the Provider may refuse check-in or terminate the agreement without refund where permitted by law.
6. Check-in and check-out
Check-in and check-out times are shown during booking. Please follow the agreed times and house rules on the property page.
7. Inquiries and claims
For booking, payment, or stay questions, contact us via Telegram, WhatsApp, or the Contact Us page. We aim to respond within 15 minutes during business hours.